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Organization Diagnostic System

The
Marketplace
Situation

Many organizations invest significant sums of money to achieve a competitive edge through structure changes, technology or training. Unfortunately these investments are sometimes undermined by systemic issues affecting people’s productivity such as lack of focus, unclear direction and one-way communication. For example, the latest sales automation software will not produce the desired results if there is an underlying lack of organization focus or ineffective communication between managers and their employees.

Yet some organizations have found a better way to achieve their strategic goals. These organizations look at the sales organization as a system. They simultaneously address the strategic changes and the issues affecting people’s productivity. This approach leads to true and lasting competitive advantage.

The Compass Solution

Compass helps our clients successfully implement major organizational change by utilizing the Organization Diagnostic System. This System provides quantitative direction for what you should do to increase the productivity of people in your organization. It answers the questions:

What are our strengths?
What are our weaknesses?
What needs to be done to create a more productive organization?
Are we making progress over time?

The System examines nine key factors affecting people’s productivity.

Focus
Direction
Involvement
Communication
Processes
Competence
Work Planning
Work Performance
Work Environment

It is the only system of its kind validated by the participation of over 70 companies and 4000 respondents. It is the only system that allows you to measure the nine factors and compare your results to a large database of other organizations. And it is the only system that will pinpoint which of those factors require immediate attention.

With the ODS you get a clear picture of your organization’s health. The results are displayed in easy-to-read charts and graphs which allow you to interpret the data, identify problems and prescribe specific actions.

Call Compass to find out more about how the Organization Diagnostic System can help your organization improve your people’s productivity.

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Copyright © 2002 Compass Management Group, Inc. Last modified: March 17, 2002